Länk.bio is a registered trademark of JMD Media AB (559482-3048). The company has a VAT registration.
Länk.bio (hereinafter referred to as "The Service") is a trademark of the company JMD Media AB (company registration number 559482-3048, hereinafter referred to as "The Company"). The Company is based in Boden, Sweden, and is VAT registered. These terms and conditions apply to you if you visit, or have a user account in, The Service (hereinafter referred to as "The Customer"). The definition of customer/The Customer refers to having a user account in The Service and using one or more of the products offered in the membership. These terms and conditions are subject to change, in which case The Customer will be notified primarily via email, and The Customer will need to log in to the control panel (https://lank.bio/login) to accept the new terms. These terms and conditions were last updated in December 2023.
The subscription includes access to all features, except for additional services which are charged separately. Additional services can include your own domain name or start-up/installation help. The subscription is linked to a specific profile. If The Customer moderates several different profiles under the same user account, the user/The Customer has access to multiple subscriptions. The subscription starts only when The Customer chooses to do so. Payment in advance is required for each period of the service.
Just registering a user account and using selected parts of The Service is free of charge. The subscription begins with the first payment, which can be made either by card payment (see more under 3. Card Payment) or by invoice, and is valid for the duration The Customer has chosen (between 1 month - 1 year). With the payment of a one (1) year subscription, The Customer shall receive one free month based on the current monthly cost. An “active subscription” or “active profile” means that the profile is paid for, the landing page is accessible from an external party, and the subscription end date is in the future.
When there are 30-35 days left until the subscription expires, and the subscription has not been cancelled, an invoice for the extension of the subscription will automatically be generated and sent to the specified recipient. The invoice is sent either via email or letter (choice of receipt is made in the control panel). A fee of € 3.49 per issuance is added for invoices sent by mail. With an automatic extension, the period is always one (1) month at a time. The payment term is 30 days, which means that the subscription normally does not expire before the invoice is due. The invoice can be paid manually or automatically, read more under 4. Invoices. In conjunction with the sending of this invoice, it is also communicated if you have chosen automatic payment, and that the subscription will be automatically renewed on the invoice’s due date unless a cancellation is made before the date.
If the invoice expires without payment, no late payment interest, reminder fee, or the like will be applied. The subscription (for the profile in question) automatically expires and will cease, and the landing page becomes inaccessible. You can reactivate the subscription at any time after it has expired by logging into the control panel and making a manual payment.
The subscription has no fixed term, and The Customer can choose to cancel the subscription at any time during the subscription period. The subscription will then continue as long as it is paid for, and no further invoices will be sent automatically. The subscription is deactivated when the paid period has expired. However, The Customer is not entitled to a refund of all or part of the costs for The Service if the subscription is terminated prematurely.
There is a referral program in The Service where The Customer can earn a free month. A free month means that 30 days of active subscription are added to the existing subscription time. Upon referral, the new, referred customer also receives a free month. This does not constitute any type of pyramid scheme, which is illegal under Swedish law (example: customer 1 who refers customer 2 does not receive additional bonus/free months when customer 2 refers customer 3).
To receive a referral code that can be sent to new customers (refer a new customer), it is required that the user has at least one (1) active profile. To apply a referral code on a new profile (being referred), it is required that at least one payment (at least one month) has been made previously. Referral codes (to be referred) can be used once (1) per user account, but The Customer's own referral code (to refer new customers) can be used without limitation.
If The Customer moderates several profiles under the same user account, The Customer is entitled to apply free months to any (active) profile after entering a valid referral code. Any misuse of the referral program may lead to withdrawn free months (shortened subscription time) for the concerned profiles. Free months cannot be reactivated after application, nor can they be paid out in cash or otherwise compensated.
We offer an additional service that allows you to have your own domain name for your landing page, for example yourcompany.bio (instead of lank.bio/yourcompany). Billing for your own domain name is always annual, and usually appears on the same invoice as the subscription extension. Current pricing for this is listed at https://lank.bio/pricing. The Customer orders their domain name via the Subscription tab in the control panel. After placing the order, we will manually handle the order and activate the domain name within a couple of working days.
When there is one (1) month left until the domain name expires, an offer to extend the domain name will be billed on the invoice. The Customer can also choose to terminate the domain name. It will then continue to be valid until a year after the last extension, and the paid amount for the remaining time cannot be refunded.
The Company (JMD Media AB) will be the owner of the domain name. The Customer can choose to take over the ownership of the domain name, and thus also take over the billing, which will then come separately from our service provider. JMD Media AB reserves the right to charge a handling fee of € 30 to carry out the change of ownership for the domain name.
Corporate customers do not have a right of withdrawal for The Service. However, The Service has no binding period, and if the corporate customer in question wishes to terminate their subscription after the start of the paid subscription, this can be done, read more under the previous points of this agreement.
For consumers (individuals), the law on distance contracts and contracts outside of business premises (2005:59) applies. The consumer has a 14-day right of withdrawal, starting after The Customer's first payment for each profile. The right of withdrawal cannot be applied to additional extensions of the subscription. If The Customer wishes to exercise the right of withdrawal, this must be done in writing via email (hej@lank.bio). The Customer's name and which profile in The Service the case concerns must be included in the email. The Customer is then entitled to a refund of the first subscription fee for The Service, but not any additional fees such as invoice fees or start-up costs for assistance.
Whether you are a private or corporate customer, there is no right of withdrawal for the additional service of your own domain name. This is because we, as the purchaser of the domain name, do not have a right of withdrawal from our supplier. This applies from the moment your domain name is activated. If you have ordered a domain name but regret it before the handling of it is completed, you should contact us as soon as possible at hej@lank.bio.
In The Service, editing and creating a landing page that can be linked from, for example, social media, is included. The Customer is responsible for the content of this landing page, including the handling of any personal data. The content must comply with Swedish legislation and, for example, must not contain encouragement of violence, hate, or illegal sales (drugs, weapons, sex, etc.).
The Company also reserves the right to close accounts that are considered inappropriate. This may be if the landing page contains hate, misinformation, pornographic content, or similar. If an account has been shut down due to violation of the rules in these terms, regardless of whether they violate Swedish legislation or not, The Customer is not entitled to a refund of any fees already paid for The Service. Possible closure of a profile's landing page can be withdrawn to a reactivated subscription if the content is changed and the inappropriate content has been removed or censored. In such cases, a manual review by The Company is done, which also determines whether the inappropriate content has been removed as desired.
If The Customer invites other people as administrators to a profile/landing page, The Customer, as the owner of the profile, is responsible for ensuring these individuals do not create prohibited content.
The subscription starts the first time when a manual payment is made, with the chosen subscription period. This can be done with card payments on the control panel or by invoice. When making a card payment on the control panel, your card details and your payment method are saved and linked to the profile in question. If several different cards have been used for card payments on the control panel, The Customer can choose which card should be the default/preferred one through the control panel. The preferred card is the one that will be used for automatic payments, if The Customer has chosen to use this.
Our provider of secure card payments is Stripe, which processes the payment outside of The Service, and which also stores the card details. The Service or The Company does not have access to The Customer's complete card details, and cannot share these with either The Customer themselves, or with a third party. The information about the card that The Service and The Company can obtain from Stripe includes, for example, card type (e.g., Visa/Mastercard), expiry date, and the last four digits of the card number. The Company shares some personal data with Stripe, read more under 6. Handling of Personal Data.
The Service uses the aforementioned (limited) card details to show The Customer, in the control panel, which card is the default payment method and for The Customer to have the opportunity to change their preferred card for future automatic charges.
No card details, nor the above-mentioned, limited information such as the expiry date, are stored in The Service's own storage/database. The information is fetched directly from Stripe, without being stored.
If an automatic payment fails for any reason (due to an expired card, lack of coverage, blocked card, etc.), no further attempts will be made. The Customer will receive an email stating that the automatic payment has failed and The Customer should then log in to the control panel shortly and add a new card to avoid the subscription ending undesirably.
Invoices for The Service occur at extension, ordering of own domain name, or when purchasing additional services. Payment is made with bank transfer (bankgiro number 556-8746, or IBAN SE0590200000090605804265, payee is JMD Media AB). If the payment is not received by The Company by the invoice due date, the subscription may end without further notice. Incorrect payments, for example (but not limited to) omitted or incorrect invoice number/OCR number will be refunded to the sender. All bank giro payments must be marked according to the information on the invoice. Email invoices are chosen by default for new subscriptions/accounts. The Customer can choose to receive invoices by post, in which case an invoice fee of € 3.49 per issuance is charged.
Invoices may be automatically paid 3-5 days before the invoice due date, if all of the following criteria are met: 1) The Customer has chosen to make automatic payments, 2) there is a valid, saved card linked to the profile, 3) the saved card can be charged. The reason for the automatic payment occurring 3-5 days before the due date (instead of on the due date) is to give The Customer reasonable time to address any issues in case of a failed payment, without the profile undesirably ending.
An invoice is always created regardless of whether The Customer chooses to pay with a card (both one-time payments and automatic withdrawals, cash invoice), or manually through invoices. Cash invoices do not have a due date and serve only as proof of purchase/receipts. These cannot be paid later. Cash invoices are The Customer's proof of purchase with line item specifications and VAT reporting, and can be downloaded in a printer-friendly PDF version via the control panel.
Incorrect payments from The Customer, such as overpayments, payments on credited invoices, etc., can be refunded or used for payment of future invoices at The Customer's request.
The current cost of The Service is listed on the website, https://lank.bio/pricing. When a new profile is created, the current price will apply indefinitely for the profile in question, except in special exceptions, agreements, or any discount codes. The price of The Service may change during the contract period, in which case (primarily via email) at least 30 days notice will be given, but will come into effect only at the next renewal of the subscription. During any promotional periods, or in the event of a price reduction, existing customers do not have the right to extend their existing subscription at the new, reduced price.
The price specified on the website according to the link above applies only to new customers. All prices on the website and in the control panel are stated excluding value-added tax (VAT) unless otherwise indicated. The VAT rate is 25%. The Company is based in Sweden, is VAT registered and has a VAT number. Therefore, business customers can deduct the VAT, which is specified on all invoices.
For business customers outside Sweden, the option to provide a VAT registration number (VAT number) for VAT-free payments is offered. A valid VAT number is required for this, which is validated in the control panel, but The Customer is responsible for ensuring it is correct for VAT-free invoices to be issued.
Registering an account is free of charge and provides access to selected parts of The Service. A subscription is required for the link to the landing page (for example, lank.bio/yourstore) to be accessible to third parties and without logging into the control panel. Free but active subscriptions occur under special agreements. These have free access to all services (except additional services) without cost. No invoices will be created, and no automatic payments will occur. Free subscriptions continue indefinitely and may be changed to a paid subscription. This will be communicated to The Customer, primarily via email.
The Service shall be operated in such a way as to maintain the best possible availability and minimal disruptions. If the provision of The Service poses a risk of damage to The Company, or to a customer, The Company may take such measures deemed necessary in light of the circumstances (including shutting down or limiting access to The Service). The Customer shall be notified as soon as possible about measures taken in relation to The Service.
Customers will be informed about planned interruptions, such as for maintenance, with the best possible advance notice given the circumstances.
In the event of an unforeseen circumstance that is beyond what The Company could have expected or anticipated, The Company holds no responsibility for interruptions, limited access, or errors resulting from circumstances beyond The Company's control (Force Majeure). These circumstances may include, for example, labor disputes, fire, war, governmental decisions, reduced or failed delivery from suppliers.
For minor interruptions, The Customer may be entitled to a certain discount at the next subscription renewal if the service has been unavailable for several days. This is decided on a case-by-case basis, in contact between The Company and The Customer.
Otherwise, unless mandated by compulsory legislation, The Company is not liable for indirect damage or loss that occurs during or in connection with the use/subscription and/or provision of The Service. This includes, but is not limited to, loss of profits, loss of reputation, loss of production, loss of business/business opportunities, income losses or expected savings, or loss of and/or damaged data or information. Should a liability for damages arise for The Company, The Company's liability, unless otherwise provided by compulsory law, is limited to half a price base amount, according to the Social Insurance Code (2010:110), or its future equivalent.
If a dispute cannot be resolved in agreement with The Company's customer service and The Customer, you as a customer can turn to the National Board for Consumer Disputes, see arn.se. For residents in an EU country other than Sweden, you can submit a complaint online via the European Commission's platform for dispute resolution, see http://ec.europa.eu/consumers/odr. In the event of a dispute, we will follow the decisions from ARN or an equivalent dispute resolution body. Disputes regarding the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law and legislation.